Effective Date: May 28, 2025
Last Updated: May 28, 2025

Welcome to Loxio Digital. Your privacy is important to us.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://www.loxiodigital.com (the “Site”), engage with our services, or communicate with us.

1. Who We Are

Loxio Digital is a digital marketing agency registered in Sri Lanka, providing services to clients worldwide, including the United States.

  • Business Name: Loxio Digital
  • Country of Registration: Sri Lanka
  • Email Contact: support@loxiosammanigmail-com
  • Official Website: https://www.loxiodigital.com
  • Corporate Address: Colombo, Sri Lanka

2. Information We Collect

We may collect the following categories of personal information:

a. Information You Provide Directly

  • Name
  • Email address
  • Phone number
  • Job title
  • Business name
  • Billing address
  • Contact preferences
  • Any other information you voluntarily submit

b. Payment Information

We process payments through PayPal and Payoneer. We do not store your card or banking information directly. Transactions are subject to the third party’s privacy policies.

c. Automatically Collected Data (Derivative Data)

When you interact with our website, we may collect:

  • Log and usage data: IP address, browser type, operating system, pages visited, time spent on pages.
  • Device data: Device type, hardware model, unique device identifiers, and mobile network information.
  • Location data: Inferred from your IP address.

We use tools like Google Analytics to collect this data.

3. How We Use Your Information

We use your personal information to:

  • Provide and manage our digital marketing services
  • Communicate with you regarding inquiries or service updates
  • Process payments and send invoices
  • Send marketing or promotional emails (you may opt out)
  • Improve website functionality and performance
  • Enforce our legal rights and obligations

4. Marketing Communications

If you opt in, we may send promotional emails. You may unsubscribe at any time by:

  • Clicking the “Unsubscribe” link in any email
  • Contacting us directly at support@loxiodigital.com

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Analyze traffic (Google Analytics)
  • Personalize user experience
  • Track ad performance (where applicable)

You can manage cookie preferences via your browser settings.

6. Sharing of Information

We do not sell your personal data. We may disclose your data to third parties in the following circumstances:

  • Service providers (e.g., analytics tools, email platforms, payment gateways)
  • Legal authorities, when required by law
  • Business transfers, in case of mergers or acquisitions

7. Third-Party Services

We use and share data with trusted services such as:

  • Google Analytics
  • PayPal and Payoneer
  • Email marketing platforms
  • Each provider’s use of your data is governed by their own privacy policy.

8. Data Retention

We retain personal information for as long as:

  • Required to fulfill the purposes outlined in this Privacy Policy
  • Necessary for legal, accounting, or reporting obligations

9. Data Protection and Security

We implement reasonable technical and organizational safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.

10. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct or update inaccurate data
  • Request deletion of your data
  • Opt out of marketing
  • File a complaint with your data protection authority

To exercise these rights, contact us at support@loxiodigital.com.

11. Governing Law

This Privacy Policy is governed by the laws of Sri Lanka, without regard to conflict of law principles. If you are located in the United States, your data may be processed in and transferred to Sri Lanka.

12. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect data from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Loxio Digital
Email: hello@loxiodigital.com
Website: https://www.loxiodigital.com
Address: Colombo, Sri Lanka